Terms of Service

Embodied Pilates offers private pilates sessions (solo or duet) and small group classes at our single studio location. This website lets you view the schedule, book and cancel sessions, purchase session packages, and manage your account. An account with accurate contact details is required to book.

• Sessions can be booked online until 30 minutes before their start time, within the published schedule window.
• Cancelling 24 hours or more before the session start: your booking is cancelled in full — card payments are refunded, session credits are returned, and nothing is owed for bookings not yet paid.
• Cancelling less than 24 hours before the start (late cancellation): the session is treated as used — card payments are not refunded, credits remain consumed, and unpaid amounts remain due. This protects the small number of spots in each session.
• If the studio cancels a session, every affected booking is made whole automatically — card payments refunded, credits returned, unpaid amounts cleared — and you are notified by email.

The price of every session and package is shown before you confirm. Payment can be made by:

• Card — processed securely by Stripe at the time of booking.
• Venmo, Zelle, or cash — your booking is confirmed immediately with payment due; please pay promptly using the instructions in your confirmation. The studio records these payments manually and may follow up on outstanding amounts.
• Session credits — from a package on your account, consumed at booking and subject to the package's terms below.

Prices are fixed when you book: later price changes never affect an existing booking.

Session packages grant a fixed number of credits at a discounted rate. Each package states its own terms at purchase, including how long credits remain valid (some packages expire a set number of days after purchase; the introductory package does not expire) and which session types its credits book. Credits are personal to your account, have no cash value, and are not transferable or redeemable for cash. Expired credits are forfeited.

Before your first session you must sign our liability waiver, which is a separate document presented in your account. Pilates is physical exercise and participation is at your own risk, as set out in the waiver; nothing in these terms limits or replaces the terms of the waiver you sign. Please consult a physician before beginning any exercise program.

• Keep your account details accurate and your password confidential; you are responsible for activity under your account.
• Book only for yourself (and your partner, for duet sessions).
• The studio may decline or cancel bookings, or suspend accounts, in cases of abuse, repeated no-shows, or non-payment.

We may update the schedule, offerings, prices (for future bookings only), and these terms. If these terms change materially, we will update the effective date above and give notice on this site. Continuing to use the service after a change means you accept the updated terms.

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in California.

Questions about these terms? Contact Embodied Pilates at ginnymcginnis@gmail.com, (415) 497-7059, or 340 Lorton Ave #211, Burlingame, CA 94010.